Customer Appreciation Month is Here!

OMG!  Did you know Thirty One will be 15 years old in October, 2018?  I love the fact we are celebrating all year long – special perks for consultants and NOW one for our AWESOME customers…

Maybe you remember the famous coupon clutch which was in our product line awhile ago, well it has been tweaked and it has returned as the “Save Your Way Clutch”.  The clutch is perfect for coupon queens and savvy savers.  It zippers shut and has as set of five Save Your Way inserts. Additional sets of inserts are available.

  

How many of you remember our “inspiration case” or better know as the Bible carrier?  It too is back as the Day by Day Case.  The cover has a pocket which zips closed and can be personalized.  The best part is it comes in the new Virtuous Verses print.

Check out all of the options available now through January 14th at 40% off….

There is still time host a party of your own… The orders will not be in by Christmas BUT if it is a holiday gift, I will supply you with a “your gift is on the way” card.

Wondering what the Customer Special is?  Well from now till December 15th, if you spend $35 you can pick TWO items for 40% off.  I know it is AMAZING right?

Or, if you want the traditional offers, how about TWO of these:

Or, while they last the original December Customer special is:

You can mix and match ANY of these specials as long as there are TWO for every multiple of $35 you spend.

Have a ThirtyOne-derful day!

 

 

 

 

 

 

Santa Bundle Challenge

Are you starting to stress about holiday shopping?  Are you worried about your holiday budget?  I have a solution for you….

Check out these FOUR bundles available for a limited time…. You may be wondering why it is a challenge, right?  I’m not one for usually sharing about challenges but Thirty One’s Home Office has challenged us to sell 10 of these AMAZING bundles by December 11th.  Do you think I can do it?

Bundle #1 features our BIGGEST seller, the large utility tote.  A great gift for anyone on your holiday list.  Uses range from grocery shopping, to the beach, to organizing the car or storage.  The Littles Carry Alls are so much cuter than a gift bag.  Add some homemade treats or a gift card and you have the perfect gift.

Bundle #2 is for the traveler on your list or maybe a dancer or cheerleader. The Hanging Traveler Case will hold full size bottles standing up to eliminate spilling.  Some have used it to carry their Bible or planner with their iPad.  The Glamour Case will hold your make-up or maybe those essential oils you need when traveling.  The Mini Zipper Pouch has so many uses – make-up, first aid kit, epi pen holder and the list goes on.  Easy for kids to carry their “stuff” in too.

Bundle #3 features our personalization options.  Did you know 90% of Thirty One’s products can be personalized?  Perfect for those who have unusual names or different spellings for every day names.  Our Canvas Pillow Cover is a great way to celebrate the holidays or as a gift for a new home owner.  This bundle combined with the Littles Carry All and the Mini Zipper Pouch for a total of THREE personalized presents for one great price.

Bundle #4 is my favorite.  We all know a “girl on the go” whether it is a college student getting ready to graduate, a career women, a business owner or a mom.  This is a great set given together but can also be broken up into 3 great gifts.  The Around Town Tote is one of my go-to bags.  This classy bag has lots of room while looking fashionable.  Add the Savvy Sleeve to hold files, up to a 15″ laptop or iPad and planner.  A nice gift for the man on your list who juggles a lot of papers on the road.  The Super Swap It Pocket is the big sister of our Swap It Pocket.  The larger version has handles which allows it to be used on its own.  Organize files, a mini diaper bag for the car, a Bible case, a snack bag or even a purse.

These four bundles are available for a limited time only.  To place your order, CLICK HERE. Need help with your order, feel free to text me at 609-457-4249 or send an email to HopeWs31@gmail.com

Don’t let stressing over holiday gifts ruin your holiday spirit….

Have a ThirtyOne-derful day!

 

December Kick Off

Did you open your newspaper today to find lots of Black Friday sale circulars, each one luring you their store with unbelievable sales, and early opening?  Yes, I will look at the circulars to see what there is and I might actually venture out in the LATE afternoon to see if there is anything left but most of my shopping will be done online with other direct sellers this year.

Thirty One is kicking off the December customer specials starting TODAY!  These are some of the BEST specials I have seen during the holiday season.  The Littles Carry Alls and the Mini Zipper Pouches for $5 are a great teacher gift.  Fill the Littles with a box of tissues, some hand sanitizer and a gift card.  Or maybe get a mini zipper pouch and add a gift card to their favorite coffee place.

I am most excited about the addition of the Savvy Sleeve, the Glamour Case and the Around the Town tote to the December sale.  The Around the Town Tote is one of the BEST deals.  This bag retails for $78 and did you know you can get TWO bags for less than the cost of just this bag.  Spend $35 (on anything in the catalog) and get an Around the Town Tote for $25.  The BEST part is you can pick a second customer special.  You can pick any one even another Around the Town Tote.

Did you know there is still get FREE and discounted products?  I know you think you are too busy to host a shopping event BUT you can do it in just 31-minutes on Facebook.

I will send you a hostess packet so you can share it with your local friends, family and co-workers. PLUS everyone who orders or hosts a party, will be invited to my VIP Customer Appreciation BINGO event (online) where $200 in FREE products will given away.

So, let’s recap what you get for just gathering 6 orders (all it takes for a $200 party):An average Facebook party (with a little help from you) is about $600 which gives you the chance to take advantage of the December Hostess Special:

How many people could you check off your holiday gift list with the free and discounted products you earn for hosting a party? Maybe even treat yourself to something special.

Have you been crunching numbers to figure out YOUR holiday budget? No time for a part-time job? You work full-time? Are a mom taxi 24/7? What if I told you, you could earn up to $1000 and be able to have a debt-free holiday? Impossible right? You are thinking not enough hours in your day….. I may be able to help with an investment of just $99:

  

Share the catalog with friends, family and co-workers. You would do it anyway if you were hosting a party, right? Why not get paid to help them do their holiday shopping? What is the worse that could happen? You have ALOT of your holiday gift shopping done with just an investment of $99. OR, you could make some money, earn some free product and enjoy a stress-free (okay, maybe not totally) holiday season.

Which would you like to do?

#1 Shop for the things on the holiday gift list. Spend $35 and get your choice of TWO: mini zipper pouch or little carry all for $5, the glamour case for $10, a Savvy Sleeve for $15 or the Around the Town Tote for $25.

#2 Gather some friends (via online, Facebook, home, or for coffee/drinks). Earn FREE and discounted products.

#3 Join my team and earn money (and products) for a stress and debt-free holiday season.

The choice is yours? Which will it be?

Have a ThirtyOne-derful day!

Friday Fun Day

WOOHOO!  Who doesn’t love Fridays?  Okay, so some of you may work on the weekends – been there, done that so if you do, think of “Fun Friday” as the day before your two days off.  Isn’t it a relief to know you have the next two days to take a break from work? You can let down your guard, dress casually and as a result you have more spring in your step and accomplish just a bit more.

Have you ever wondered why Fridays are on the pedestal while we struggle with Mondays or even Tuesdays? What if we had an entire week of Fridays? No, I am not advocating quitting your job, although working from home and making my own hours had a BIG impact on my attitude.

Today is all about finding the “fun” in your business again.  Building relationships with our customers.

By definition, a customer is “a person who purchases goods or services from another”. Basic right? We all know it – we have been customers, we know customers and we need them in our business.

Now, take a moment to think about how you shop… Do you shop for the best sales? Do you buy the same product, time and again – why? Do you travel to certain stores because of the awesome service they provide? Are you faithful to one store? Are you faithful to one direct sales consultant per company or do you hop from consultant to consultant?

In direct sales, we sometimes joke and ask customers if they are “married” to their consultant. Why? Their answer will tell us how faithful they are to their consultant.  I am  not one to step on others toes, so I want to be sure they return to their regular consultant  or if they don’t have one, I then know they are fair game to “court” for business.

Rhonda Abrams wrote an article about “Getting and keeping customers is like any relationship. It takes courtship, commitment, and ongoing communication to keep the spark alive.” I liked how she talked about the stages of building a relationship with your customers.

STAGE 1: 

  • Show up. Be visible with your product. Use it, wear it, display it!
  • Look good. Do you have a website? If your company offers one, even at a minimal charge – GET IT!
  • Be social. Facebook? Pinterest? Twitter? Instagram? LinkedIn? There are so many to choose from – pick the one which works best for YOU!
  • Be interesting. Share your expertise. It isn’t all about the product. You have experience and ideas, tidbits of information to share – let people get to know YOU.
  • Keep at it. Market, market, market. Customers don’t just show up; you have to continually court them.

STAGE 2: 

  • Get personal. Customers need to sense a personal connection with you. Help them get to know you — and try to get to know them.
  • Mind your manners. Be polite. Smile. Learn customers’ names. Say thank you – a lot. Remember, your customers want to feel they are being treated like people, not dollar signs.
  • Know what you’re talking about. Understand your products and policies and be able to answer customers’ questions quickly and thoroughly.

STAGE 3: 

  • Be honest. Tell them if you don’t have something to meet their needs. If you don’t know – tell them then find out and get back to the quickly.
  • Price fairly. In direct sales, our products already come priced so even if you aren’t the cheapest option, you have to be a realistic choice.
  • Provide something customers will be glad they bought. Always deliver quality, and you’ll increase customer satisfaction and garner rave reviews. I LOVE when someone has a Thirty One product and can sing its praises.
  • Let them in. My business is an open book for my customers – who knows they could be my next recruit.

STAGE 4: 

  • Add a special touch. When I deliver packages to a hostess, the orders are bagged and tagged with a thank you note. I do lots of snail mail cards, etc just to let my customers know I care.
  • Go the extra mile. Exceed expectations; give a little extra. I offer referral gifts when  someone joins my team and is referred by a customer.  The thank you is for getting them to my door, and the rest is up to me.
  • Use a good customer relationship management system. My system is a notebook and tickler file – basic paper.  It allows me to stay in touch on a more personal basis with my customers.
  • Show them a good time. Host holiday events and open houses. This is one of my customers favorite things. My condo has become too cramped now so it is time to find and move to a larger space.
  • Be loyal. Give customers good customer service and they will continue to keep coming back.

So, are all four stages a part of YOUR business? Are customers jumping ship to go to a different consultant? Do they “just shop at parties”? Keep your customers coming back to you and continue to grow your business. I would love to hear your thoughts….

Have a ThirtyOne-derful day!

Become a Quick Change Artist

Have I caught your attention?  I wanted to share with you a few tips I have picked up over the last few weeks at Weight Watchers which could bring immediate results.  No, there is not a magic wand BUT they are some simple suggestions for better living.

Last week, I edged up on the scale .4 pounds. I know, not a major thing but it brought me to tears.  Silly, right?  The truth was, I felt like the ANT (Automatic Negative Thoughts) were flooding in and taking over.  With the help of Michelle, I took some deep breaths and we talked about simple changes I could make…

#1 – More Protein….. are you a “just coffee” in the morning kind of gal?  I’m not sure when the switch happened but it seems like for years, I have just had a cup of coffee or two in the morning then nothing until about 11 or 12 when we have lunch.  I am now learning, I need to eat more protein to jump start my body in the morning.  So, as I am writing this – I have already had a hard boiled egg with my coffee and I am getting ready to snack on some almonds. What I love about this, is it is quick and easy with no mess.

#2 An apple a day may or may not keep the doctor away BUT if you eat an apple about 3PM, it will help with the mid-afternoon slump. Have you ever known anyone to fall asleep eating an apple? Okay, Snow White but it doesn’t count.  

#3 Wear your favorite color.  It can be you lipstick, a scarf, a dress, shoes or even your favorite purse/tote.  Don’t you feel better when you have your favorite color on?  I know I do.

#4 Office Snack Stash, do you have one?  This one could be a bit tougher but why not leave it with a coworker.  Why?  You will need to take a walk to get to the snack plus you get a break and some conversation during the day.  Built-in portion control, right?#5 Swap words to keep things positive.  Do you suffer with ANTs (Automatic Negative Talk)?  Why not change your words like “difficult” to “challenging” or “failure” to “temporary setback” or my favorite “impossible” to “just you watch me”.

#6 Surprise your Body with a change in activity.  I don’t necessarily mean hours at the gym unless you enjoy it.  I mean, make your physical activity more interesting for your muscles without taking more time.  What if you walked sideways or backwards (as long as someone is guiding you) to change things up?  Always walk a flat surface, why not try walking steps multiple times or find a hill to walk up and down?  Take the stair whenever possible to get those “other” muscles working.

#7 Have kids?  Do you make them follow rules for screen time or social media?  Why not try it yourself?  I know scary, right?  Limit your at-home device time to 30 minutes a day during the week and see how you can fill your new found free time.

#8 Find you Happy thought.….We all have a happy place we go to when things are stressful.  Now, it may not be the actually place but in our minds we go there, right?  Next time you catch yourself stressing about something, STOP and go to your happy place.  You will be surprised in the change it makes when you interrupt negative thoughts with a more positive daydream.

#9 What’s something you love but never really have time for?  Sitting down for breakfast? Going to the movies?  A mani-pedi? Drawing?  Take the time TODAY! What can you do today to bring it back into your life?

Will all of these things be the magic wand to losing weight? No but it will help us to have a better quality of life.  It is the little things we do each day to make a positive change in our lives and others which improve our mood and change our lives.

What are some of your “quick change” ideas?  We would love to hear them..

Have a ThirtyOne-derful day!