Why Empathy is Good for Business

Today we are going to talk about “empathy”.  By definition, empathy is the ability to understand and share the feelings of another.  

I know you are thinking you work hard, isn’t it enough for a successful business?  The truth is there are a lot of great traits which go into being successful but in my own life, I have found empathy to be the most important quality.

As a social worker in recovery, I was able to relate to the struggles of my clients.  I was able to share my strength, hopes and experience.  I was able to let them see I had been where they were and had come out of it.  I was able to help some kick drugs, leave abusive relationships, overcome homelessness and get employment.  Was everyone successful? NO!  Some didn’t really want to move forward and weren’t ready to work hard.  I find the same thing when working with other direct sellers.

So why is empathy good for business, especially in direct sales?  

1. Empathy increases the know/like/trust factor

Regardless of the products you sell, people are more likely to connect with, relate to, and ultimately hire/buy from you.  Which of these people would you connect with?

* the person who shares the good, the bad and the ugly of where they were, of their product and offers to help you.
* the person who’s somehow a “natural”.
* the person who doesn’t tell you anything about themselves or their background.  The pushy sales type.

I bet you connected with the person who knows your struggle, didn’t you? It’s human nature! We’re more likely to know, like, and trust people who are similar to us. And – as I’m sure you know – we’re more likely to buy from people we know, like, and trust.

2. Empathy shows you have walked the walk

When you can show your clients you’ve been where they are, found a solution, and emerged triumphant, you’re modeling success.  You are demonstrating you’re empathetic to their struggles.  You are living proof they don’t have to stay stuck where they are! Living proof makes for pretty convincing marketing.

3. Empathy helps your clients/customers/team be more vulnerable with you

When you show them you understand them, you’re helping them feel safe. You’re showing them they can be honest and vulnerable with you. When you say “I get it. I used to be (fill in the blank),” you’re making it easier for them to open up to you.  And the more they open up to you, the more you can help them, and the better their results will be.

4. Data without empathy is meaningless

I look at data to see which blog posts people read, which tweets they liked, and what they purchased. But I want to know more.  I want to understand why they read the blog post or what problem I helped them solve.  It is with this information, we can move forward in our business.

So how can you show more empathy in your business?

  • What have you struggled with?
  • What hurdles have you overcome in your business?
  • And how does this make you uniquely well-qualified to help us overcome something similar?

Whatever your backstory is: share it. Help people to know, like, and trust you. Show them how you can help them overcome what they’re struggling with.

If you don’t know what they are struggling with or how you can help, ASK!  They will tell you.  It’s hard to empathize when you don’t know what they are struggling with, right?

I would love to hear from you.  Share your story with us.  Let us know how we can help you.

Have a ThirtyOne-derful day!

 

Everything Spooky….

YEAH!!  October has arrived and I am so excited.  Since Irma caused our cruise to cancel, I am headed to North Carolina this month to spend some time with my daughter for her birthday.  October also means football is in full swing.  Despite all of the negatives in the NFL, I do like football so I may have to switch to cheering for college football instead of the J-E-T-S!

At Thirty One – October means the kick off of some many things….

There is tailgating, football, Halloween, birthdays (in our family), anniversaries, Thanksgiving and yes, Christmas. Here are some of the EXCITING things happening at Thirty One!  Thirty One launches our Holiday Gift Guide as well as our Online Exclusives which make great gifts for the holidays…

       

#1Have you every thought about being a part of Thirty One?

Want to have debt-free holiday?  How about some girl time after playing mom taxi?  OR do you want to solve your holiday gift giving with awesome discounts on amazing products?  Thirty One is offering a Holiday Enrollment Kit!  For just $50 you can get some of the TOP gift giving products to share with your friends and family.  Check it out:

   

Don’t worry, you can also still pick from either of the  $99 kits if you want.  They are packed with some of this seasons top sellers – the Retro Metro Bag (my favorite) and the large utility tote which has been a company top seller since it was introduced!

PLUS, during your first 4 months of being a consultant you get to earn MORE!  In addition to your 25% commission, when you reach $500 in sales every 30 days, you will receive a 25% credit in your back office to help you grow your business.  Have more than $500 in sales, there is no limit to the credit!  How cool is that!  Here is what it looks like:

Oh, there is one more thing…. join in October and submit a $1000 in sales and YOU will get a FREE Cindy Tote in the Black Dotty Pebble which is an exclusive available online during this holiday season.

#2Be a Hostess with the Mostess!

Not interested in joining our pink bubble – how about hosting your own party?  Did you know for just $200 in orders, YOU can have a qualified party.  You will get $25 in FREE product, 1 half price item and 1 hostess exclusive.  Did you know it is only takes 6 orders of $35 to have a qualified party? I offer home, catalog/online, on the go and Facebook parties. Fundraising opportunities are also available!  Which one will fit into YOUR busy schedule?

#3 – Don’t want to join, and not interested in being a hostess…..

How about getting a jump on your holiday shopping with a choice of these three products:

FIRST, you can shop this month’s customer special which is the either the Retro Metro Weekender, the Foldover Weekender or the All Packed Duffle for $31 each with a $35 purchase .  You can pick your choice of one for each multiple of $35 you spend!

TWO, you can send me your holiday wish list and we can put you on the budget/layaway plan for 3 months with everything being delivered to you in plenty of time for your gift giving events. Join my Holiday Gift Club. For more details, fill out the form below:

Which one will you pick??

Want a chance to earn FREE stuff, get special deals and more….

Have a ThirtyOne-derful day!

Fall is Around the Corner

Fall is here at Thirty One.  Yes, the new catalog started last month BUT since we are headed into Labor Day weekend, doesn’t it mean it is officially fall.   I hear the GROANS from kids and cheers from moms & dads.

Now it is time to switch gears and start thinking about all things fall – tailgating, football, Halloween, Thanksgiving and yes, Christmas.  It is an early start to the gift giving season and Thirty One has a solution for all of your gift giving needs!

#1 Have you every thought about being a part of Thirty One?

Want to have debt-free holiday?  How about some girl time after playing mom taxi?  OR do you want to solve your holiday gift giving with awesome discounts on amazing products?

   

For just $99, you can pick either of these AMAZING kits.  It is packed with some of this seasons top sellers – the Retro Metro Bag (my favorite) and the large utility tote which has been a company top seller since it was introduced!

PLUS, during your first 4 months of being a consultant you get to earn MORE!  In addition to your 25% commission, when you reach $500 in sales every 30 days, you will receive a 25% credit in your back office to help you grow your business.  Have more than $500 in sales, there is no limit to the credit!  How cool is that!  Here is what it looks like:

#2Be a Hostess with the Mostess!

Not interested in joining our pink bubble – how about hosting your own party?  Did you know for just $200 in orders, YOU can have a qualified party.  You will get $25 in FREE product, 1 half price item and 1 hostess exclusive.  Did you know it is only takes 6 orders of $35 to have a qualified party? I offer home, catalog/online, on the go and Facebook parties. Fundraising opportunities are also available!  Which one will fit into YOUR busy schedule?

In addition to the AMAZING Hostess benefits offered,  in September a Hostess with a $600 party or more can pick ANYTHING in the catalog for FREE! Yes, ANYTHING!  Working together, we can get your party to $600 since it is the company average for a party!

#3 – Don’t want to join, and not interested in being a hostess…..

How about getting a jump on your holiday shopping with TWO offers:

FIRST, you can shop this month’s customer special which is the Zip Top Organizing Tote or the Super Swap It Pocket for $10 each.  You can pick your choice of one for each multiple of $35 you spend!

TWO, you can send me your holiday wish list and we can put you on the budget plan for 4 months with everything being delivered to you in plenty of time for your gift giving events. Join my Holiday Gift Club. For more details, fill out the form below:

 

Which one will you pick??

Want a chance to earn FREE stuff, get special deals and more….

Have a ThirtyOne-derful day!

What Will $1 Buy You?

The Back to School sales have started.  Everywhere you turn there is a sale on school supplies, right?  We rush to Staples (or Target or Walmart) to grab this week’s special for $.25 – $1.00.

Have you ever thought about why a “dollar store” is so popular?  You can now buy anything and everything at the dollar store.  Sometimes we even buy things we don’t need just because it is one dollar.

What if you could start your own business for $1.00?  Seems crazy right?  No risk involved, just the opportunity to earn some money as well as get some FREE and discounted products.  Would you jump on it as fast as you would the “stuff” from the dollar store?

I have been sharing the details in my VIP Customer group for awhile.  Actually as soon as Thirty One announced the opportunity back in July.  See this why it is important to be a part of my VIP group?

Just when I thought this company could not get any better, they offer this AMAZING deal.  

Yes, you can actually join for $1.00.  No, you won’t receive the enrollment kit BUT you will get the chance to buy one once you earn some money.

Maybe you are thinking…. I can do what she does. Or, I don’t have time.  Or, I am not a sales person.  Or I could use an extra $300 per month.  The truth is, when I joined Thirty One 6 1/2 years ago, I was a crazy busy COO for a non-profit who commuted 4 hours a day round trip to work.  Yes, I was a crazy lady.  Still am but now I don’t commute.  LOL.

Yes, I made money from the beginning.  How?  I carried and used the products.  I shared it with my co-workers.  I handed out mini catalogs everywhere I went.  Oh, did I mention I was planning my wedding at the same time that year.  I get life is crazy busy – kids, work, family… and the list goes on.

When you join us this month before the holiday shopping season starts,  you get to make some money so you could have a CASH holiday season.  Wouldn’t it be nice? There are TWO options to joining our Thirty One family and the Rays of Hope Team. Check this out..

You join for $1.00.  You invite your friends to your launch party (online or home) and I will do it for you.  You received hostess benefits (FREE and discounted products), you get to keep all of the bookings from the party, you earn commission (25%) and business credit (25%**). 

Here are the details on the NEW Start Swell program where you earn credit towards business supplies….

If this was in effect when I joined, I would have had $360 in credit – not bad for a hobbiest or a part time gig.  Yes, I had no intention of doing Thirty One full-time when I started.

Look at what you can earn as a Hostess during the month of August.  Look at this NEW limited edition product available to hostesses for a minimum of a $200 party! But the best part is, if your party jumps to $600 or more, you get this for FREE!  Two bags for the price of one.

I get it.  I have been the crazy momma  but I can help you make it quick and easy!  I will be happy to come to the baseball field.  At the pool – I will come there. No big presentation, just a party on the go – complete in about 1 hour. OR how about an online party? We can do a Facebook party for 31 minutes LIVE or a theme party over 4 days. Lots of themes to pick from with fun and games.

 

Have questions, feel free to call/text me at 609-457-4249 or complete the form below:

Have a ThirtyOne-derful day!

 

Fall Frenzy

No, I have  not lost my mind (well, maybe but this is happening)!  For those who follow me on Facebook or are part of my VIP Customer group you already know the Fall kicked off on July 24th.  See why it is important to be a part of my VIP group?

Are you a fan of purple?  Check out these GORGEOUS purple products. Yes, there is more purple with two purple prints.

I am flippin’ excited about this month’s customer special.  When you spend $35, you can pick ONE of these: a cinch sac, a slingback bag or an essential storage tote!

Yes, I love the products offered at an amazing price BUT check out these special edition icons:

want the little monster and the turkey! Of course, bones on the cinch sac it pretty awesome too.

August is still a crazy busy time for people – back to school shopping, vacations and the list goes on, right?  Look at this NEW limited edition product available to hostesses for a minimum of a $200 party! But the best part is, if your party jumps to $600 or more, you get this for FREE!  Two bags for the price of one.

I get it.  I have been the crazy momma  but I will make it quick and easy!  I will be happy to come to the baseball field.  At the pool – I will come there. No big presentation, just a party on the go – complete in about 1 hour. OR how about an online party? We can do a Facebook party for 31 minutes LIVE or a theme party over 4 days. Lots of themes to pick from with fun and games.

Maybe you are thinking…. I can do what she does. I could use an extra $300 per month to help with bills or have for the kids activities or save (whatever your reason), then join my team, the Rays of Hope. Join us before the holiday shopping season starts.  You get to make some money so you could have a CASH holiday season.  Wouldn’t it be nice?

Pick either enrollment kit for $99.  I will help you set-up your launch party either via Facebook or an in home party.  You start earning commission with your very first order!

When you submit $600 in orders in the first 30 days and not only will you earn a $150 commission check but you will also earn $150 in FREE products of your choice. I will be there to help you every step of the way.

Have questions, feel free to call/text me at 609-457-4249.

Have a ThirtyOne-derful day!