How To Create a Spark In Your Team

Whether you are in direct sales or are a manager in a traditional job, sparking excitement in your team or staff can be tough?  As a County Coordinator and then a CFO with non-profits, it was sometimes tough to get staff to see the BIG picture.  It was difficult to get them to buy into my crazy ideas.  In direct sales, as leaders, we (or at least I do) struggle with motivating my team forward toward reaching their dreams and goals,

I love this Vision recipe shared by Lynn Bardowski, the Million Dollar Party Girl, which is:

Mix 1/3 purpose with 1/3 passion
Stir in 1/3 crazy idea
Blend well and let it marinate overnight
Mix in massive action
Once you get clear on your vision ask yourself two questions: What does it look like? and How will I make it happen?

Here are some tips from the Party Girl, herself…

Empower: Empower your team.  Encourage them to come up with ideas, action plans, goals and most importantly…solutions. When people feel like they contributed to something instead of just following orders, they’ll be more likely to take ownership and act on them.

Educate: It took me a long time to get this one right.  As a boss, I was more about telling people how and what to do instead of teaching.  I eventually learned, it didn’t matter how it got done as long as it got done.  In direct sales, it’s the same.  Provide your team with the training to help them achieve their goal. There are lots to trainings out there, you don’t have to have all of the answers.  Use Zoom or Facebook Live so you can influence more people.  “When the student is ready the teacher will appear.” Just because you have been saying things for months, someone else may say it and the light bulb may go off and they think it is brilliant.

Delegate: This is when I usually hear crickets.  People lack confidence and as a result, don’t want to share.  I have been trying to delegate things to my team in the hopes of building confidence and increasing engagement which help them feel like they are part of the team. Believe it or not, the time you gain by giving up the reins will make up for the stress you feel as you let go. It will all work out. Trust me.  I have been there, and done that!

Recognize:  I love to send “happy mail”.  A way to recognize individuals for their effort, progress, and results. Did you know each generation reacts to praise/ recognition differently?  Millennials expect immediate recognition. Boomers might feel uncomfortable – and even embarrassed – by the attention. That’s me!  A great rule of thumb is safety in numbers when you’re giving praise.

Communicate:  I am are you have heard it a million times… “The key to being a great communicator is to be a great listener”.   To build stronger relationships with you need to be willing to listen to their struggles, and their triumphs.

I have learned to meet my team where they are, and not where I want them to be.  There are many ways people learn so you may need to use a variety of channels to communicate: Facebook messenger, live video chat, voice message, text, postcards and in-person coffee meet-ups.  Don’t forget about GIFs and stickers, which are fun ways to communicate an emotion.

Appreciate: Feeling appreciated is a human need…which makes it a much higher form of gratitude than recognition. [Source: Huffington Post]

Happy mail to me is a great (inexpensive) way to show my gratitude and let people know how much I value them on the team. I send happy mail to my customers too.  It not only helps you to stand out in the crowd BUT it lets people know you care.

Evaluate: We have all done it.  Waited until the middle or the end of the month, to see where we are on our personal goals as well as those of a team member.  Checking in weekly, helps everyone to make a plan to reach their goal.  I share my numbers with my team to let them know I am a consultant just like they are.  I am hopefully showing them how to take risks with new ideas, embrace bumps in the road and the idea of working together so we all are successful.

Discover: Look for the hidden gems on your team. Get to know Consultants who were sponsored by others – their dreams, their goals and help them make a plan to reach them. Believe it or not, they might just be your next super star.

This holiday season is a perfect time to spark some interest….What are your best tips?

Have a ThirtyOne-derful day!

 

Throwback: Rockstar Recruiting

This post first appeared on August 18, 2014.  rock star recruiting

First of all, I need to say I am far from a Rock Star when it comes to recruiting.  I have been blessed in my business with the recruits I have and this is an area where I continue to work on to so I can share the gift of Thirty One.

At the suggestion of my Director, I have ordered the book,  “Be A Recruiting Superstar” by Mary Christiansen.  I am anxiously awaiting its arrival so I can study it and become a Recruiting Rock Star this year.  Yes, it is one of my goals.  If I become one, then my team will become recruiting rock stars.  I have a team member who rolled up, who is a ROCK STAR when it comes to recruiting and as a result, her team is rocking it.

Here are the top 5 tips from the book…..

Tip #1:  Always have your antenna up for potential team members. Make it a daily habit to think: “Who will be interested in starting their own business?” or “Why will they be interested?”  Our entire Celebrate and Connect meeting was on this topic.  I heard some great ideas I need to put into practice.  This is one is key.  My antenna isn’t up except at a party and as a result, I am sure I miss out on a lot of really good potential recruits.  If you’re not looking you can be sure someone else will find them. 

Tip #2:  A sincere compliment is a winning conversation starter and you’ll sponsor more by making it all about your prospects. Think before you speak: “Why am I approaching this person to join my team?” and let them know it!

  • To a customer who is always friendly: “Because you’re always so friendly. I feel good when I call you.” OR “You’re one of my favorite customers and I would love to work with you.”
  • To a favorite host: “Your party was my best this month and it was definitely because you were a great host. We would be thrilled to have you on our team.” OR “I would love my other team members to meet you. We’re a fun group and you are exactly the kind of person we love joining us.”
  • To a close friend or sibling: “Because I keep thinking how much fun it would be to work this together and maybe even get to travel together.”

Tip #3:  Try an attitude adjustment.  Change your thinking to: “If I’m not getting lots of no’s I’m clearly not asking enough people.” We’d all prefer to say no than not be invited. This statement is a game changer for me.

Tip #4:  I LOVE this mantra: “I know my next Consultant is here today. My job is to work out who it is.” With the absolute certainty that she was in the room with me, possibly sitting right in front of me, I focused on identifying her Start with talking less and interacting more to make it easy for us to connect.  With my revamped party format, thank you Melissa Fietsam, I will be talking less and interacting more.  Time to have fun as well as plant those seeds.

Tip #5:  Step into their shoes! Your enthusiastic, impulsive Peacocks will respond to compliments, and the fun, social aspect of direct selling! Don’t be too casual with your analytical owls, they will expect you to be ready with the facts and figures! You’ll be challenged by your competitive eagle so be direct and businesslike; and give your wary Wrens space to make a decision. When you learn to identify and adapt to your prospect’s personalities you’ll see better results.

So, my antenna is up, I am stepping into their shoes, LISTENING more and TALKING less.  Who is ready to be a ROCK STAR Recruiter?  Have some tips that have worked for you?  Please share them with us.

Have a ThirtyOne-derful day!

On the Road to National Conference

By the time you see this post, I will be on my way to National Conference.  A road trip with two girls from my team and my momma.

What is National Conference and why should YOU go to yours???

National Conference is the biggest party of the year and creates the most amazing energy and excitement.  It is an opportunity to not only meet other consultants, but it is also a chance to fill your cup.  Many of us spend all year filling the cups of others with little time for ourselves – this is your opportunity!

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This year over 7,000 Thirty One consultant will converge on Columbus, Ohio to paint the town PINK!  The welcome in Columbus is AMAZING.  I am always surprised to hear there are actually people who have never heard of Thirty One Gifts.  REALLY??

You will want to bottle up the energy so you can take it home to pour on yourself and others when we lose momentum?  It won’t be long and we will be heading into the busiest selling season of the year, so you want to ride the National Conference Wave all the way into the fall.

Did you know????  These are the stats from last year’s Thirty One Conference.  Although the numbers may vary, the same rings try in all direct sales companies.  Individuals who attend conference, are overall more productive during the year.

Attendees, on average, submit more Personal Volume after attending Conference:

New Consultants – extra $2,753/year
Tenured Consultants – extra $1,948/year
Attendees, on average, have more parties after attending Conference:

New Consultants – extra 4.9/year
Tenured Consultants – extra 3.2/year
Attendees, on average, recruit more after attending conference:

New Consultants – extra 1/year
Tenured Consultants – extra 1/year

In addition:

95% of those who attended the Conference 2016 were still active as of October 2016 compared to 69% of those who did not attend  Those who attended Conference last year were 5.1 times more likely to promote. So to summarize, Consultants who attend Conference are overall more productive – more active – more engaged.

And don’t you want this for you and your team?

IMG_2013.JPG  So, what can you do to get ready?

Prepare in Advance

I know this sounds like a no-brainer, right? BEFORE you go to conference, you want to decide what you want to accomplish in the three months following the conference.  What will you need to make it happen?

If you are a leader? Take some time to help each of the people attending conference to prepare their plan, too. When you come home loaded with the tools to accomplish your personal goals, you will be catapulted into action.

Be Focused at Conference

Conference is filled with LOTS of information and it can be overwhelming.  If you have a plan for where you want to be in 3 months, it will help you to focus your attention on what YOU need to learn and grow in the areas to make your plan a reality. If your goal is to recruit, gather tips on recruiting. Introduce yourself to the top recruiters in the company and spend time with them. Prepare a few questions about recruiting in advance to ask the people you meet. When you narrow your focus, the information you receive will be less overwhelming.  If your focus is on more sales, look for those who are tops in sales or in hosting parties?  Get some fresh ideas.  Be willing to step out of your comfort zone to try some of the things you learn.

Follow Up

Here are some tips from successful leaders on how to help YOUR team move forward with the information they gathered at National Conference.

  • Create a plan to put the ideas you gathered to work before you get home and get caught back up in life.
  • Schedule time to make follow up calls to your conference attendees the first week back. Help them get started right away so they don’t’ lose their momentum.
  • Have a meeting or team conference/Zoom call scheduled a few days after the conference. Ask each person who attended to share their three best ideas. This will recognize those who attended the conference, help them focus what they learned and the rest of the team will catch the conference wave, too.

National Conference is a big investment for you and your company. Make it make a difference in your life (business and personal) by planning and following up!

Who is going to their National Conference and where is it being held?

Have a ThirtyOne-derful day!

 

 

 

Judgment Becomes Curiosity

Judgement is defined as the forming of an opinion, estimate, notion, or conclusion, from circumstances presented to the mind”.  How many times have you judged or been judged by someone – no matter what the reason?  I know we try our best NOT to judge but isn’t it human nature to judge others.  

Think about it, isn’t it natural to form an opinion about information we receive.  The problem arises when we proclaim our opinion as the truth, even when we don’t have enough information to come to a definite conclusion.

We judge people for the way they look.  We judge people for the way they dress, where they live, what we “think” their life is like, what they eat, how they act……….you get the picture, right?  In direct sales, we judge those who may be potential customers and/or recruits.  We have already decided they may or may not buy or join based on what we think or what we perceive.  BUT have we talked to them?  Have we asked them any questions?

The first step in changing this habit is to be aware of your tendency to do it AND admitting it.  When you stop judging others, you will notice yourself connecting with people more authentically and learning valuable information about them. When others feel like they are being heard, they are more open to hearing you.

I challenge you to try this: The next time you are tempted to be judgmental, instead, be curious. Instead of deciding you know their motives, intentions or backstory, withhold those judgments and listen. The only way to build bridges is to refuse to jump to conclusions, and instead be curious.

1. Be curious by asking questions of yourself.

  • Why do you suppose they did/said/feel that?
  • How does it affect me, if at all?
  • Why does it bother me?
  • What could I learn from this person or situation?

2. Be curious by asking questions of others.

What if we asked them to tell us more about (fill in the blank)?  Or maybe you have been in their shoes, so you can share with them, or ask how they are feeling.  Better yet, say nothing at all. Let them talk and just listen.

We can learn so much about people by turning away from judgment and towards curiosity. When you ask those two questions – of yourself and others – you will gain a new unexpected perspective or a new piece of information providing insight you might not have had before.  It will help you build trust which will  open the door to greater connection.

Who have you been (tempted to be) judgmental towards recently? At work? On social media? With a friend or family member?

Think about your business…. have you heard those cues about needing more time, or money?  Have you hesitated because you had already decided they wouldn’t be interested or couldn’t afford the enrollment kit?  Have you missed an opportunity to connect with someone new?  Maybe you have missed out on giving or receiving a blessing because you pre-judged them and their situation.

I recently heard another leader with Thirty One talk about how she offers the opportunity to everyone.  Not who she thinks would be interested but everyone.  What is the worse thing that could happen?  They say NO!  Imagine if they said yes!  She believes EVERYONE will be on her team at some point in time, it is all a matter of time.  Do you know what has happened to her business?  It has grown by leaps and bounds.  She has gone from judgemental to curious.

What would happen if you were curious instead of judgement? Share your AHA moment with us.

Have a ThirtyOne-derful day!

 

Home Business or Hobby?

It is Monday morning and the last week to get Thirty One’s Summer Essential Enrollment Kit to start your own business for just $50.  Are you wondering whether you want to be a true home business owner or just a hobbyist?

The truth is not everyone has the same goals. Some people treat their business as a business and others dabble basically running a fun hobby.  You can do either one which is why direct sales is perfect for everyone.  If you want to truly run a home business which leads to financial success, you need to know the difference between the two!

There are five questions which can help you determine which category you are in – true home business or hobbyist.

1. Do you have a plan of action?

Although having a successful home business can be flexible, you need to have a plan. The plan needs to include what needs to be done and when.  It can also include plans for marketing, knowing your competition, and follow-up.  Customer specials, hostess benefits and company incentives are usually set up by the company so you will just need to include these in your plan when they are announced.  Have a plan on what you are going to do to grow your business?  Contacts?  Parties? Fundraisers?

2. Do you have a schedule?

Remember I said, your business can be flexible?  It is BUT you need to work at your business on a consistent schedule.   Set aside time in your day – EVERY DAY- to work your business in a profit producing way.  Have you scheduled and SHARED your “office hours” with your loved ones and your customers?  Remember working your business doesn’t include reading emails, checking Facebook, blogging, etc – these are all time-consuming activities to help maintain your business.  Working your business ONLY includes actual person-to-person interactions, such as making sales calls, booking parties, setting up recruiting appointments, Hostess Coaching, pink bag calls, etc.

3. Do you have a budgets for your business and are you investing in your business properly?

I struggle with a budget in my business but I am learning to reinvest in my business and myself.  Remember – you must spend money to make money.  I know it is difficult when you want the extra money to pay off debt or for emergencies in the house but your business will not grow when you put zero dollars into building it.  No one “got rich” without some investment.  You invested in the initial Enrollment Kit but it doesn’t end there.  I always tell my team, you are in this to make money – not spend it.  You need decide what to spend, how much and where you are going to spend it so you can grow your business. It doesn’t mean you need every product in the catalog. Things like: business cards, thank you cards, giveaways, etc.  According to the Diva Success System, you should never invest or spend more than $50 per month into your business.

4. Do You know if you ARE making any money? 

The enormous difference between a hobby and a business: Hobbies COST money, Businesses MAKE money. So, do you  KNOW if you are making any money?  I don’t mean, do you have money in you bank account because it only shows what you took in and spent during a given month.  You can use a calculator or a spreadsheet to figure it out.  Let’s look at your last party and see if you made a profit. Look at your expenses  for the party – including gas/mileage, any giveaways or freebies you offered to guests or your hostess.   Once you see your “profit”, look at what you did with the money.  Be honest.

5. Are you investing in your education?

Continuing education is important for business owners as well as in Corporate America. Learn something new- every day. Invest in your education through seminars, courses, and magazines or books. You are investing in yourself, your business success and your future when you take the time to continuously learn. This is a great investment in your greatest business asset … YOU.

I have been working my business for six years, and I will admit, I have fluctuated between hobby and business at times.  My ultimate goal is for a business 24/7 so I have been making changes this year to achieve my goals. You don’t need to do it all at once, take baby steps… Trust me, I get it.  Having tried my own home based business before, it is tempting to play and enjoy your new-found freedom but in order to succeed, you need a solid foundation.

Have a ThirtyOne-derful day!